Sales Script and Source Button
Welcome to Crave Cookies, your premier destination for warm, freshly baked cookies! As a valued employee, you play a crucial role in creating an exceptional experience for every customer who walks through our doors.  

Today, we'll delve into two essential guides designed to equip you with the skills and knowledge to excel in your role:

  1. Crave Script: This comprehensive guide outlines the sales script, empowering you to engage with customers effectively, process orders accurately, and drive sales through upselling techniques.  
  2. Crave Cookies: Mastering the Source Button: This guide focuses on the strategic use of the "source button" to gather valuable customer data, enabling us to refine our marketing strategies and reach a wider audience.  

PDF Resources
Sales Script
Source Button Best Practices
Want to know the secret ingredient to baking up even more success at Crave? It's not just our delicious cookies... it's you! By understanding where our customers come from, we can supercharge our marketing and reach even more cookie lovers. That's where the "source button" comes in – it's our key to unlocking valuable insights about what's working and what's not.